Frequently Asked Questions
What kind of products does Bintiva offer?
Bintiva specializes in products designed to support healthy movement and developmental learning. Their product categories include Fitness & Rehab, Seating, Developmental Skills, Furniture, and Drama Play, ranging from balance and strengthening tools to flexible seating and classroom furniture.
What is Bintivaβs return policy?
You can return unopened products in their original packaging for a full refund within 30 days from the purchase date. The customer generally covers return shipping unless the product is damaged or the wrong item was shipped. Expect to receive your refund within 7β10 business days after the return is received at the warehouse.
What if my order is damaged or missing?
Contact info@bintiva.com with your order number and photos for a quick resolution.
Do products have a warranty?
Yes, all products include a 1-year limited warranty against defects under normal use.
What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and Venmo.
Where can I read full policies?
Visit our Shipping, Returns, and Warranty pages for complete details.